Akeeba Ticket System

#35190 Adding allowed file type for attachments

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Environment Information

Joomla! version
PHP version
Akeeba Ticket System version


I would like to allow our clients to attach .wav files to their tickets. Is it possible to modify the allowed file types. If yes, where do I configure this? I skimmed the documentation and the configuration options of the component.

Thanks in advance!


Akeeba Staff


under the hood the Akeeba Ticket System uses core Joomla Media Manager to handle the uploads.

You simply have to add such extension inside Media Manager component options and you should be good to go.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thank you for providing this information!

I will now close my ticket.

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