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Akeeba Ticket System

#35190 Adding allowed file type for attachments

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Environment Information

Joomla! version
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PHP version
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Akeeba Ticket System version
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[email protected]

Hello,

I would like to allow our clients to attach .wav files to their tickets. Is it possible to modify the allowed file types. If yes, where do I configure this? I skimmed the documentation and the configuration options of the component.

Thanks in advance!

EJ

tampe125
Akeeba Staff

Hello,

under the hood the Akeeba Ticket System uses core Joomla Media Manager to handle the uploads.

You simply have to add such extension inside Media Manager component options and you should be good to go.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

[email protected]

Thank you for providing this information!

I will now close my ticket.

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