it appear that tickets are closed automatically but i want to close them only manually. My uysers are getting "This ticket has been closed" messages for the tickets that was Not closing.
Where can i change it or configure it?
#37083 - How to change Automatic ticket closing?
Posted in ‘Akeeba Ticket System’
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Friday, 06 May 2022 01:40 CDT
alexmartin
Friday, 06 May 2022 05:02 CDT
nicholas
Akeeba Staff
Manager
This is an optional feature that you had to set up yourself. On Joomla 3 you can disable the relevant plugin from the ats group. On Joomla 4 you either have a CRON job running CLI script or a Joomla Scheduled Task; you should know which one you've set up and disable it.
Nicholas K. Dionysopoulos
Lead Developer and Director
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