Akeeba Ticket System

#37116 Users not able to edit Message field for their own ticket

Posted in ‘Akeeba Ticket System’
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Environment Information

Joomla! version
Joomla! version 4.1.2 PHP vers
PHP version
Akeeba Ticket System version


How to enable a Registered user (not  in any special group or access) after they submitted a ticket to edit the message field of the ticket?
Attached  is the Category Permissions and System permissions., If i need to change any permissions could you please indicate 
1) Where  is the permissions are ;located - on the Category or System or Joomla?
2) What permissions must be modified to what state?
Looking forward. Thank you. 

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