Support

Hi

We've just unconvered an issue with ATS 4.0.7. I don't know exactly how long it's been going on, may have been a while. Issue is as follow:

- create a ticket (frontend in our case) that includes a <pre></pre> bit, for instance:

<pre><a href="https://example.com">Test link</a></pre>

- submit ticket

- edit again that ticket

- the code within the <pre> tag has been decoded and is now a live link instead of the raw code

- it the edited ticket is saved, we now have a live link instead of actual code.

I initially thought this was linked to JCE, but it's not. Ryan looked into it and reproduced on his side. Can be reproduced with any editor.

Here is a short video showing this: https://vimeo.com/741111971/9f707017bc

For a quicker test, I am including below that same sample link within pre tags:

<a href="https://example.com">Example link</a

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Hi again

I tried to edit back my post above, and the link code is not transformed to a live code. Assuming you're running ATS 5.x, the issue may only exist in the older brancj.

Hi Nicholas,

Is there a changelog for that version or is the fix the only change in it?

Thanks

Yannick

Hi

OK, I can confirm the bug is fixed. I'll install this version on the live site now.

Cheers

Yannick