Hello,
Starting today, we have been getting an error on the front end when submitting new tickets:
Akeeba Ticket System - An unhandled Exception has been detectedI have attached the debug output for reference.
Any assistance is greatly appreciated.
#40691 An unhandled Exception has been detected error when submitting tickets on the front end
Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Environment Information
Joomla! version
4.4.3
PHP version
8.1.27
Akeeba Ticket System version
5.3.6-dev202404091744-revca2c4
Latest post by [email protected] on Thursday, 09 May 2024 10:30 CDT
Thursday, 09 May 2024 02:10 CDT
nicholas
Akeeba Staff
Manager
As you can see in your debug trace, it comes from a third party plugin. Due to the cropping in the PDF printout I can only make a part of its name: /plugins/fields/acfgalle
Please talk to the developer of this plugin. It is their bug to fix.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thursday, 09 May 2024 10:30 CDT
Nicholas,
Thank you for the suggestion. I downgraded the version of the plugin referenced in the debug trace.
As always I appreciate your support!
Eric