Hello,
I think the function castAsChar() was removed from the database class and this generates an error when the ATS finder plugin is activated.
#42382 castAsChar() function
Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Environment Information
Joomla! version
6.0
PHP version
8.4
Akeeba Ticket System version
5.4.1
Latest post by stimulus on Monday, 27 October 2025 13:15 CDT
Friday, 24 October 2025 11:37 CDT
stimulus
Saturday, 25 October 2025 07:32 CDT
nicholas
Akeeba Staff
Manager
You are right. It looks like Joomla failed to document this in the backwards incompatible changes documentation page for Joomla 6.0. Since the change comes from a Composer dependency (joomla/database) we didn't spot it when reviewing each and every Joomla 6 commit the 12 months leading to the 6.0 release.
We will address this in the next release. In the meantime, edit plugins/finder/tickets/src/Extension/Tickets.php and change line 363 from
$c_id = $query->castAsChar('c.id');
to
$c_id = $query->castAs('CHAR', 'c.id');
The part in bold is what you need to change on that line.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Monday, 27 October 2025 13:15 CDT
stimulus
Thank you!