Dear Nicholas
In ATS version 5.4.2 pro, Joomla 6.0.1, the upload button for ticket attachments in the backend is gone.
Thank you very much in advance for having a look into this.
Best regards,
#42490 Attachment field doesn't show upload-button in Joomla 6.0.1
Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Environment Information
Joomla! version
6.0.1
PHP version
8.4.x
Akeeba Ticket System version
5.4.2
Latest post by groooovemaster on Wednesday, 03 December 2025 11:11 CST
Tuesday, 02 December 2025 23:08 CST
groooovemaster
Tuesday, 02 December 2025 23:12 CST
groooovemaster
In the frontend, everything works as expected.
Wednesday, 03 December 2025 02:39 CST
nicholas
Akeeba Staff
Manager
Go into the directory administrator/components/com_ats/forms and edit the files post_new.xml and ticket_new.xml.
In both files find this line:
layout="akeeba.ats.field.file"
and change it to:
layout="akeeba.ats.fields.file"
This should fix this issue.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Wednesday, 03 December 2025 11:11 CST
groooovemaster
Did that, fixed it 🥳
Thank you very much, Nicholas, for your constant support and exceptional stable, well maintained extensions.