Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by nicholas on Saturday, 13 December 2025 11:17 CST
We have made more and more progress using the ticket system, love it~!
our helpdesk would like to name the component Atol Helpdesk in admin, can that be achieved? and also a menu button on the right top?
I hope we can do such, without changing database records or such.
Thank you!
The only thing I can think of is a language override, but I am not sure if that changes the name of the backend menu item.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!