#34713 – Error when upgrading from 3.5.4 to 4.0.0

Posted in ‘Akeeba Ticket System’
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Wednesday, 03 March 2021 10:07 CST
keriko

When trying to upgrade to 4.0.0 I get this error:

Argument 1 passed to FOF30\Platform\Joomla\Platform::__construct() must be an instance of FOF30\Container\Container, instance of Akeeba\Backup\Admin\Container given, called in /customers/d/e/f/kerikoweb.se/httpd.www/libraries/fof40/Container/Container.php on line 213

Site: https://www.kerikoweb.se

 

Regards
Kjell Korshavn

Custom Fields

Joomla! version (in x.y.z format) 3.9.25
PHP version (in x.y.z format) 7.3.27
Akeeba Ticket System version (x.y.z format) 3.5.4
Wednesday, 03 March 2021 10:33 CST
tampe125

Hello,

what did you update? Only ATS or Akeeba Backup, too?

Because in the ticket you're talking about ATS, but the error message refers to Akeeba Backup, too.



Davide Tampellini

Developer and Support Staff



Italian: native

English: good



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Wednesday, 03 March 2021 12:32 CST
keriko

Hi
If I recall correctly I updated either Akeeba Admin Tools or Akeeba Backup before trying to update ATS.
The other ones updated fine, error message only on ATS.

Thursday, 04 March 2021 02:52 CST
nicholas

Please unpublish the following plugins:

  • Installer - Admin Tools Professional 
  • Installer - Akeeba Backup Professional
  • Installer - Akeeba Ticket System Professional

Then try installing the new versions of our extensions which had previously failed. It should now work.

Please let me know if that works for you.



Nicholas K. Dionysopoulos

Lead Developer and Director



🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Saturday, 03 April 2021 20:17 CDT
system
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