Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by tampe125 on Thursday, 18 March 2021 09:31 CDT
Hello,
I am creating a training class for our case managers and had one question regarding the front end columns.
What does the red block (left column) with an up arrow indicate? I don't see a tool tip if I hover over it. (See attached file)
I have also seen an orange square with an ^. Any ideas?
Thanks in advance,
EJ
Hello,
the up arrow means that the ticket has an high priority
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!
