#34924 – Ticket Buckets Menu Item-An unhandled Exception has been detected

Posted in ‘Akeeba Ticket System’
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Tuesday, 23 March 2021 10:40 CDT
[email protected]

Hello,

After upgrading to 4.0.1 and doing continued testing, it seems that the upgrade has caused the menu item 'Ticket Buckets' to generation an unhandled exception error.

I have attached the error debug.

As always thanks in advance for your support!

EJ

Custom Fields

Joomla! version (in x.y.z format) 3.9.25
PHP version (in x.y.z format) 7.4.14
Akeeba Ticket System version (x.y.z format) 4.0.1
Wednesday, 24 March 2021 07:51 CDT
tampe125

Hello,

thank you very much for the report. There was, indeed, a bug on that page. I just fixed it, can you please download the latest dev release and try again? You can find it here: https://www.akeeba.com/download/developer-releases/ats-dev.html



Davide Tampellini

Developer and Support Staff



Italian: native

English: good



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Thursday, 25 March 2021 07:46 CDT
[email protected]

Davide,

 

Apologies for the delay in responding. I have just installed the latest dev release of ATS. It appears that the issue I reported has been resolved.

 

Thank you for your support!

 

EJ

Tuesday, 11 May 2021 04:56 CDT
tampe125

Hello,

this is just a quick follow up to your ticket to inform your that version 4.0.2 has been released, addressing the Buckets issue you reported above.

 



Davide Tampellini

Developer and Support Staff



Italian: native

English: good



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



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