#35190 – Adding allowed file type for attachments

Posted in ‘Akeeba Ticket System’
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Wednesday, 05 May 2021 12:24 CDT
[email protected]

Hello,

I would like to allow our clients to attach .wav files to their tickets. Is it possible to modify the allowed file types. If yes, where do I configure this? I skimmed the documentation and the configuration options of the component.

Thanks in advance!

EJ

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Joomla! version (in x.y.z format) 3.9.26
PHP version (in x.y.z format) 7.4.14
Akeeba Ticket System version (x.y.z format) 4.0.1 Pro + Dev
Thursday, 06 May 2021 02:30 CDT
tampe125

Hello,

under the hood the Akeeba Ticket System uses core Joomla Media Manager to handle the uploads.

You simply have to add such extension inside Media Manager component options and you should be good to go.



Davide Tampellini

Developer and Support Staff



Italian: native

English: good



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Thursday, 06 May 2021 08:30 CDT
[email protected]

Thank you for providing this information!

I will now close my ticket.

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

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