I am writing to provide some feedback and make some feature requests for consideration. I understand that there are many considerations before features are added to a product roadmap.
Feature 1: Custom Field Type-URL
It would be helpful in our use case, to have a custom field added to some category of tickets with a URL. Currently, if a text field is used with a URL it does not show a hyperlink in the ticket form. (See attachement)
Feature 2: Custom Field Type-Text Separator block
It would be helpful to have the ability to add a Custom Field type of "Text Separator" to the "New Ticket" or "New Post" forms.
This would allow us to remove instructions or explanations from the message block. This text confuses some users and also would allow us to create a way to differentiate the field types.
Thank you for your consideration!
|Joomla! version (in x.y.z format)||3.10.3|
|PHP version (in x.y.z format)||7.4.24|
|Akeeba Ticket System version (x.y.z format)||4.0.5|