UNiTE, Remote CLI, eXtract Wizard

#20463 Remote CLI: Could not get update information

Posted in ‘UNiTE and Remote CLI’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
Tool version

When I run this action:
php remote.phar --action=update --host=url --secret=secret

I get the following error:

Akeeba Remote Control CLI 1.1 (2011-08-16)
Copyright ©2008-2011 Nicholas K. Dionysopoulos /
 This program comes with ABSOLUTELY NO WARRANTY. This is Free Software and you
 are  welcome to redistribute  it under  certain conditions. Use  command line
 option --license for details.
Successful connection to site

Could not get update information

Backing up works, it's just the update commando that doesn't work

Our Download IDs changed again in March when we upgraded the site to 3.3. Please double check that the Download ID is correct.

Dale L. Brackin
Support Specialist

us.gifEnglish: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Yes, I'm sure the download ID is correct because I can update from the joomla installer. It just doesn't work when I try it with the remote CLI

Akeeba Staff
This feature is not supported since Akeeba Backup 3.10.2 as we have switched to the Joomla! extensions updater. Please use Joomla! itself to install the updates or use the provided cli/akeeba-update.php CLI script in a CRON job to automatically install updates (NOT RECOMMENDED).

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.