UNiTE, Remote CLI, eXtract Wizard

#21135 An error occurred while installing the Joomla! package Wrong FTP initial directory - the directory doesn't correspond to your site's web root

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Environment Information

PHP version
Tool version

 Getting this error when I try to update.

I know you've told other people that the FTP path is wrong but it was fine before and to be honest no matter what I put in there, I still get that error.

Plus if I just try to use the standard Joomla Update functionality, that works just fine.

Akeeba Staff
Hello Kevin,

can you please try this quick check?
Open the FTP client you are using (for example FileZilla), then enter the connection details and connect to your site.
Immediately after the connection, what's the path in the "Remote" section of the FTP client?
That's the path you should use in the FTP path field; is it the same as the stored one?

Davide Tampellini

Developer and Support Staff

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