Support

UNiTE, Remote CLI, eXtract Wizard

#31721 Cant download unite

Posted in ‘UNiTE and Remote CLI’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
Tool
UNiTE
Tool version
n/a

jferro
Hi, I currently have an active subscription (WP Bundle) which tells me I am entitled to UNITE, except I cant download it.

I keep getting at 403 forbidden error on this link: https://www.akeebabackup.com/download/unite/4-0-3/unite-package-4-0-3-zip.zip

Could you please fix it, assuming I should have access to this version?

I also submitted a bug report for the above issue as I couldnt raise a support ticket, but I have since found I was trying to raise a support ticket from the 'Support' link which was asking me to subscribe and not the 'My Tickets' link (apologies).

Thank you for your assistance

Joe

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.