Support

Problem Description:

I have tried several times to use JoomPack with kickstart....both with zip and jpa archives. Each time kickstart progresses straight to the screen which is supposed to show after the unpacking and the installation/index.php comes up with a page not found message. When I go look in the directory it shows an installation folder, with a language, sql and template subfolders, but no index.php or any other unpacked files or folders.



I really need to use kickstart because everytime i try a manual ftp it would seem some files don\'t transfer because of timeouts or some other issue. Also, my ftp account doesn\'t transfer .png files well, and I would have to go back and do all that manually.



Right now this is just a trial for me because my plan is to package and resell my site but the site I am backing up and restoring is not live. The url for the test is http://mijohari.com and I have the kickstart and jpa file currently residing there in the root.



Can you help please? What might I be missing? Why would the kickstart not progress through the unpacking and give me the page which would make it seem completed?







Diagnostic Information

Joomla! Version: Joomla! 1.5.6 Production/Stable [ Vusani ] 12-August-2008 22:00 GMT

configuration.php: Not Writable (Mode: 444 ) | RG_EMULATION: N/A

Architecture/Platform: Linux 2.6.24.7 ( i686) | Web Server: Apache ( demo.13maplestreet.com ) | PHP Version: 5.2.4

PHP Requirements: register_globals: Disabled | magic_quotes_gpc: Enabled | safe_mode: Disabled | MySQL Support: Yes | XML Support: Yes | zlib Support: Yes

mbstring Support (1.5): Yes | iconv Support (1.5): Yes | save.session_path: Writable | Max.Execution Time: 500 seconds | File Uploads: Enabled

MySQL Version: 5.0.51a-log ( hughesho.startlogicmysql.com via TCP/IP )

Security Notice:Please upgrade to 1.5.8. There are severe security implications running anything below that version.

Thanks

What version of Kickstart are you using? You should be using the newest 2.0 version, no matter what version of JoomlaPack you are using. The two versions are independent of one another.
[ol]
[li]There was an old bug where kickstart would extract the site's .htaccess file, which would become effective immediately and stop kickstart from continuing. This can be avoided with the latest version.[/li]
[li]Let's take a look inside one of those zip backup archives and make sure the site is in there. Maybe the problem is with the backup and not kickstart.[/li][/ol]
Dale

I uploaded the joomla patch to 1.58 and everything worked fine. Thank you very much. Great component - and I will donate.