Support

I'm trying to restore a site on a new server with Kickstart 3.1.3.

[ul]
[li]The server is clean except for Kickstart, language file and the four JPA backup files (had to split due to file size restrictions)[/li]
[li]Using the FTP method as "Directly" causes the following error "Could not open /customers/tamiyabase.co.uk/tamiyabase.co.uk/httpd.www/installation/README.html for writing."[/li]
[li]I have set permissions to 777 for all files and folders on new site. Also tried with 775 and 664. No change.[/li]
[li]Tested with creating a new temp folder, which Kickstart confirms is writeable.
I can not get the "Test FTP connection" to give any response.[/li]
[li]Also my server owner gives me the site root as the FTP absolute path they do not have anythnog else. It's this: "/customers/tamiyabase.co.uk/tamiyabase.co.uk/httpd.www/"[/li][/ul]
So I am stuck. Kickstart goes to stage "5 Extracting" but nothing happens.
Using IE8. IE gives the "Error on page" warning in the lower left corner.

Thank you for the quick reply.
I am using the correct FTP details, the only (?) uncertain thing is the FTP Loopback issue. (I have a question in with my provider)

Anyway, I did the extracting locally and FTP'ed the files to the new site and ran the installer.
Everthing was ok, except that the "Live Site" variable was not changed by the script. (It's used by sh404sef.) When I changed this manuallay in configuration.php, everthing was fine :-)

Thank you for a brilliant piece of software, and good and speedy support!

-Lars
See my test site here: www.TamiyaBase.net

Soon to replace www.TamiyaBase.com