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UNiTE, Remote CLI, eXtract Wizard

#3672 Akeeba Remote control could not connect to FTP server

Posted in ‘UNiTE and Remote CLI’
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Environment Information

PHP version
n/a
Tool
UNiTE
Tool version
n/a

Latest post by nicholas on Friday, 15 October 2010 11:31 CDT

user16393
hi all ,
the remote control backup my site successfully but when it comes to download the backup on my PC it give me that error "Could not connect to FTP server.please check your connection parameters "

and thanks For this great extension :)

nicholas
Akeeba Staff
Manager
This means that you have not entered the correct FTP connection information to your site in the site's configuration. You can double-click on the site's name, go to the Downloads tab and enter the correct information, as per the documentation. After entering the correct information, click on OK to close the dialog, then left- and then right-click on the site's name, select Manage Backup Files from the pop-up menu, click on a backup with an "OK" status and click on the Download button to try to download it. If the FTP information you have entered is correct, the backup archive will start downloading.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user16393
i entered all the correct info needed and it doesn't work .... when i go to manage backups it gives me the following error "TStruct.getsting(origin) -key not found" ......
thanks

nicholas
Akeeba Staff
Manager
You have the wrong version of the plg_jpremote plugin. After upgrading to Akeeba Backup 3.1 you have to install the correct plg_jpremote plugin (Remote Control plugin for 3.1) for the remote administration of backup files to work.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user16393
i reinstall the plugin as u recommended , but i still have the same problem ....

nicholas
Akeeba Staff
Manager
Are you using Akeeba Backup 3.1 Stable?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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