Support

I've a problem with my site (www.thefloatingrumshack.com) - where the menu bar should be, I've an error message. My plan is to use Fantastico to upgrade the joomla installation from 1.5.9 to 1.5.20 or whatever the latest version is by the time I'm brave enough to hit the button.

I've made a back up of the site using Akeeba [very easy process] and downloaded to my local PC.

I'd like to know that my backup will work, so that when I run the above upgrade - I'm reasonably confident that should things go badly, I'm OK (ish).

Using Kickstart, the local extraction installation stalls when I get the following message:

“Could not connect to database. Please check your connection parameters.”

I’m happy that the username is right etc, but am now at a bit of a loss to understand what is going on. Can anyone help please?

There is a password on the actual page – it’s just not come through on the PDF
##text##

Hi Nicholas,

Thanks for the tip - that's great - it gives me a lead on how to solve the website issue.

I've not backed up anything before and so was trying to restore on my local PC. It's locally that I'm getting the extraction problem "could not connect to database".

Any tips there?