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UNiTE, Remote CLI, eXtract Wizard

#3707 Extract error after updating Akeeba Extract Wizard from 3.04 to 3.06

Posted in ‘UNiTE and Remote CLI’
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Latest post by nicholas on Friday, 21 January 2011 03:12 CST

Saturday, 15 January 2011 09:39 CST

user10439
Hi,

After updating to the last version of the program, I can't extract my archives.

I have this error message : "Could not create installation /folder"

Any idea to fix this ?

Thanks,

JD
Edited by user10439 on 2011-01-15 09:40 CST

Saturday, 15 January 2011 14:53 CST

dlb
This sounds like a permissions error. The /installation folder would be the first thing out of the archive. Please check the permissions on your target folder.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


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Sunday, 16 January 2011 02:34 CST

nicholas
Which platform are you using? Windows, Linux, Mac OS X? Where do you try extracting the archive? Your desktop, a directory in your My Documents or home directory, directly to a subdirectory of your local server?

As Dale said, this is most likely a permissions issue. Try extracting to a directory which has known full writable privileges, e.g. a subdirectory of your My Documents or home directory. Trying to extract directly to the local server's web root or one of its subdirectories won't work.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 17 January 2011 15:35 CST

user10439
Hi,

I use MAC OS X.

I try to extract my archives on my desktop, like before with the previous version of Akeeba Extract Wizard, and I never have one problem before updating to 3.06 version.

JD

Tuesday, 18 January 2011 02:09 CST

nicholas
Please uninstall the application and install version 3.0.7 published yesterday. I have tested this version on Mac OS X Snow Leopard running on my MacBook Pro and it works perfectly.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 21 January 2011 02:27 CST

user10439
Hi,

Thanks for your support.

I just uninstall my previous installation and update to 3.0.7.

But I still have the error message.

Regards,

JD
Edited by user10439 on 2011-01-21 02:29 CST

Friday, 21 January 2011 03:12 CST

nicholas
Sorry, I can't reproduce that on any other Mac me or someone I know has access to. There seems to be an incompatibility of Titanium with your Mac. I have no idea why, it's not something I have seen before. I'm sorry :(

All I can tell you is that you can still extract archives locally. Just install MAMP and use Kickstart.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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