Support

UNiTE, Remote CLI, eXtract Wizard

#3734 Remote Control Shuts down

Posted in ‘UNiTE and Remote CLI’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
Tool
UNiTE
Tool version
n/a

Latest post by nicholas on Wednesday, 16 February 2011 15:15 CST

user8933
Hi all about a month ago i updated my akeeba remote control software to 4.0.3 to fix a confiruation.php restore issue im able to restores sites now but im finding that the software will close sometime in the night after one backup or not.
like this morning my main server backed up but not the second backup server so i got into the pc with the software and it was closed as soon as i opened the remote control software it backed up the second server this issue started about a week ago now and is becoming a pain now.

Any Idea's

nicholas
Akeeba Staff
Manager
This is one of the numerous bugs in the Titanium Desktop runtime on top of which ARC is built. Due to this and many, many other bugs that are beyond my reach (they are not in my code), I am going to pull the plug on Remote Control.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user8933
ok thanks for the Replay what should i do now go back to 2.5 or is there another way i can do remote backups

nicholas
Akeeba Staff
Manager
It's best to go back to 2.5, unless you have a Joomla! 1.6 site.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user8933
ok thanks ill go back to 2.5 and hope are configuration.php issue doesn't come back on restoring. where still on 1.5 joomla

nicholas
Akeeba Staff
Manager
The restoration is a completely different story. The restoration is affected by the Akeeba Backup release on your server, not the backup method. If you use the same Akeeba Backup version, the result during restoration will be always the same :)

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!