UNiTE, Remote CLI, eXtract Wizard

Wednesday, 16 March 2011 15:17 CDT

user15969

Hi,

I have the latest version of Akeeba PRO installed (3.2.4) and I am using the latest Remote Plugin (3.1) as well as the latest Remote Software (2.5.0.36).

I tried with two different sites and I get the error message

XML-RPC layer error: Invalid payload received from xml-rpc server

I attached the logfile. Can you please check?

Thanks
Martin

Wednesday, 16 March 2011 18:33 CDT

nicholas

Can you take a backup from your site's back-end?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 17 March 2011 02:01 CDT

user15969

Hi Nicholas,

yes it does work fine! However I set the option to upload the backup to Dropbox. Do you think this can cause problems?

Martin

Thursday, 17 March 2011 08:34 CDT

nicholas

Hi Martin,

Yes, this can cause this issue. When you upload the file to DropBox, it is automatically removed from your server - unless you disable that option from the DropBox engine. As a result, when Remote Control asks your site to give it a filename so that it can download the backup, there is no file and you get an error. If you disable the file downloads in ARC you should have no problem.

Moreover, if the upload to DropBox takes too long, it's possible that an error occurs (usually a timeout error). In that case, your server kills the backup script and sends ARC an error reply. ARC sees the error reply and halts the backup. However, as you told me you can backup from the back-end just fine, so there should be no timeout issue.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 17 March 2011 09:20 CDT

user15969

Hi Nicholas,

thanks for your answer. It is what I thought. Running the LazyPlugin and backup to Dropbox keeps me from using Remote anyway.

Thanks for the clarfication!

Martin

Thursday, 17 March 2011 16:27 CDT

nicholas

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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