UNiTE, Remote CLI, eXtract Wizard

Tuesday, 03 May 2011 17:09 CDT

user23442

Hi,
a first the additional Infos
Remote Control: 4.0.7
Akeeba Backup: 3.2.7
configuration: default with help from Backup assistent
Joomla: 1.5.23
Website Filesize: 309MB

I save and downloaded with Akeeba RC my website.
During the download Akeeba RC interrupt the Backup-process at 108MB from the 309MB without comment and create no log file.

The backup before with a another website, Filesize 35MB and
Joomla 1.6.3 was successful.

Has any an idea?

Thank you for help or idea.
Atan

Tuesday, 03 May 2011 23:35 CDT

nicholas

That was a known issue with versions 4.0.1 through 4.0.7 of Akeeba Remote Control. I have just published version 4.0.8 (Stable) which resolves this issue by using an alternate (and MUCH faster) download method. Please upgrade and retry your backup. I thank you in advance for your feedback!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 05 May 2011 18:40 CDT

user23442

Hello,
thank you for your time and notice.
The Update from Remote Control 4.0.7 to 4.0.8 was successfull.

1. The first running was the same problem as before,
Akeeba RC interrupt the Backup-process at 88MB from the 309MB without comment and create no log file.

2. I change some parameters at Akeeba Backup, one change among other thinks was "Disable step break..".
The second run (Backup) was also the same problem.
The Downloadingprocess with RC stopped after 5 minutes also at 96MB.
Remark: I've read the posting "Inconsistent download failure "
...I contact our hoster, if there are issues of download files or other limits.

Thanks again.

Edited by user23442 on 2011-05-05 18:49 CDT

Friday, 06 May 2011 19:38 CDT

nicholas

Try the Download button in the back-end of Akeeba Backup (in the Administer Backup Files page). It should have the same issue. We ask PHP to "channel" the file to Remote Control or your browser. Due to server and network limitations (memory limits, Apache and PHP timeouts, network transfer speed), this may fail. The only workaround –as I've written in the User's Guide, the Quick Start Guide and explain in the video tutorials– is to use FTP in Binary transfer mode.

I am going to drop the download feature in Remote Control because of all the problems it creates. It's not just the download of big files that breaks, there also some very grave memory leaks because of the way Titanium Desktop (well, actually, Javascript) works. There's no point for me wasting much more time on fixing what can't be fixed, especially for a product that generates no revenue.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 20 May 2011 13:36 CDT

user23442

Hi,
the answer from our Hoster is,
no chance to download big files.
In this case there is no way at this time.

If I used Akeeba at the Backend it worked perfectly.
For the hole Backup from 310MB it takes only 3-4 min on the Hostingsystem. For download, i used the Backend-Tool from our Hostingpartner or Filezilla.

However, for me is Akeeba under the TOP 3
from the third Parties of the Joomla Extension.
Thanks.

Friday, 20 May 2011 16:45 CDT

nicholas

Yeah, I was almost certain about that outcome ;( I am now considering a few different options and the most likely one seems to be having me create a pure PHP remote backup solution which allows download of big files through FTP/SFTP. The major problems to get this working are a. providing a reliable cross-platform graphic interface to run those scripts and b. (most important) how to actually pack a PHP executable for each platform (Windows, Linux, Mac OS X) so that you can run those scripts.

Oh, well, I have to solve one problem at a time I guess :D

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 25 May 2011 16:57 CDT

ka3media

AkeebaBackup: 3.2.7
Remote: 4.0.8

Hello

i'm just got the same issue and tried to follow, what was said here.

But: It seems to be no problem of big files... because: The download stops on different points. Sometimes it stops at 23MB or 250MB

And the same if it has to download many files because i split the backup archiv into 5 or 2MB Pieces...

And it happens on different server or webspaces.

With the old version of Remote it was no problem, without ftp...

Wednesday, 25 May 2011 17:37 CDT

nicholas

The downloads suffer from memory leaks. There seems to be now easy way around it. At this point the only recommendation I can make is to use FTP in binary transfer mode to transfer your backup archives to your PC manually :(

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 05 November 2011 22:47 CDT

FafaMaster

Hello and congratulations for your great work!

I have the same problem of stopping in the middle of downloading large files.

Do you have a solution?

I really want to automate the download of all my sites!

Thank you in advance

cordially

Fafamaster

Sunday, 06 November 2011 03:01 CST

nicholas

Akeeba remote Control has been discontinued since May 27th, 2011. As you can read in our announcement the primary reason was backup download issues.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 06 November 2011 07:10 CST

FafaMaster

thank you for your quick response!

What do you recommend for an automatic backup of multiple sites on a dedicated server:

gentoo 2
php: 05/02/13
mysql: 5.0.44
Apache/2.2.19 (Unix) mod_ssl/2.2.19 OpenSSL/0.9.8o
joomla 1.7.2

Thank you for your help!

cordially

Sunday, 06 November 2011 07:11 CST

FafaMaster

Sorry, and Akeeba 3.3.5 pro, of course ;-)

Sunday, 06 November 2011 07:26 CST

nicholas

Hi!

There are several options available for you.

if you are interested in automatically downloading the backup archives to your local PC, you can use Remote CLI, the command-line version of our remote backup software which is fully supported.

If you prefer to simply place your backups on the server or (recommended) to off-line storage -like Amazon S3, RackSpace CloudFiles, etc- you can use any of the following methods:
- Front-end backups using CRON or webcron.org
- CRON jobs using the native CRON script (backup.php) (Recommended)
- CRON jobs using the alternative native CRON script (altbackup.php)

All of these are documented in the Automating Your Backup section of our user's guide. I recommend using the PDF version of the User's Guide as it is the most convenient format to serve as a reference when you're setting up a CRON job on your site.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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