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UNiTE, Remote CLI, eXtract Wizard

#3785 Error 500 on Remote Control 4.0.9.

Posted in ‘UNiTE and Remote CLI’
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Environment Information

PHP version
n/a
Tool
UNiTE
Tool version
n/a

Latest post by nicholas on Tuesday, 14 June 2011 08:26 CDT

Monday, 13 June 2011 06:09 CDT

user40471
Mandatory information about my setup:

Have I searched the forum before posting? Yes
Have I read the Troubleshooting Wizard before posting? Yes
Have I read the documentation before posting? Yes (quick start)
Joomla! version: 1.5.22
PHP version: 5.2.5
MySQL version: 5.0.45
Host: www.arsys.es / Windows hosting
Akeeba eXtract Wizard / Remote Control / SiteDiff version: Remote Control 4.0.9

EXTREMELY IMPORTANT: Please attach the Remote Control and Akeeba Backup log files if you are reporting an Akeeba Remote Control issue, othrewise we can not help you

Description of my issue:

I can not do a remote backup, I can do backups through the web interface in Joomla admin panel, but I'm trying to do it remotely and doesn't work.

Attached is the log file.

thanks in advanced.

Tuesday, 14 June 2011 02:38 CDT

nicholas
Can you please ZIP and attach the log file from the Akeeba Backup component? Log in to your site's back-end, go to Akeeba, View Log, select the "JSON API" origin and click on the Download Log link towards the top right of the page. ZIP that file and attach it to your next post. This will tell me what the component was doing when the 500 Internal Server Error occurred.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 14 June 2011 02:51 CDT

user40471
Hi Nicholas!!

Attached is the log.

Thank you very much!

Tuesday, 14 June 2011 08:26 CDT

nicholas
You are using an outdated, buggy version of PHP (5.2.5) which is not supported by Akeeba Backup. I am surprised that you can even take a backup from the backend of your site! According to our tests, Akeeba Backup should not work at all under this PHP version.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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