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UNiTE, Remote CLI, eXtract Wizard

#3798 API Call Error HTTP status 500

Posted in ‘UNiTE and Remote CLI’
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Environment Information

PHP version
n/a
Tool
UNiTE
Tool version
n/a

Latest post by Vigalom on Saturday, 05 November 2011 09:48 CDT

Vigalom
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes, an issue about the API error
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.23 and 1.5.24
PHP version: 5.2.17
MySQL version: 5.1.57-log
Host: (optional, but it helps us help you)
Akeeba Remote Control: 4.0.8.

EXTREMELY IMPORTANT: Please attach the Remote Control and Akeeba Backup log files if you are reporting an Akeeba Remote Control issue, othrewise we can not help you

Description of my issue: I get an API Call Error. See attached file. It's not depending on hosting provider, because on the provider I can backup 2 other sites.

Vigalom
Files

Vigalom
Log

nicholas
Akeeba Staff
Manager
IMPORTANT: Akeeba Remote Control has been discontinued and no longer supported. Please read this: https://www.akeebabackup.com/home/item/1129.html

Anyway, the log never made it. But I do have to ask one question: do you have sh4040SEF, AceSEF or any other SEF component installed on your site? sh404SEF had a bug which disabled Akeeba Backup's remote API. It was fixed about six months ago. AceSEF still has a bug which corrupts the remote API communications. I know that Denis, AceSEF's lead developer, is working on it as of three days ago when we last emailed each other. I have explained to him what the problem is and I am confident he will be able to provide a solution very soon.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Vigalom
Hmmm, it's a pity. I wanted to start with it.

I was searching for the syntax to start the backup of my site www.janvankuijk.nl with webcron.org.

Can you help me with the syntax therefor?

Jan

nicholas
Akeeba Staff
Manager
Hi Jan,

First, go to Akeeba Backup's main page (Control Panel) and click on the Component Parameters button. Find the option titled Enable front-end and remote backup and set it to Yes. Below it, you will find the option named Secret key. Type in a secret key. I strongly recommend using only alphanumeric characters, i.e. 0-9, a-z and A-Z. For the sake of this example, I will assume that you have entered ak33b4s3cRet in that field.

Here's what you have to enter at webcron.org's interface:

Name of cronjob: anything you like, e.g. "Backup www.janvankuijk.nl"
Timeout: 180sec; if the backup doesn't complete, increase it
Url you want to execute: http://www.janvankuijk.nl/index.php?option=com_akeeba&view=backup&key=ak33b4s3cRet
Login and Password: Leave them blank
Execution time (the grid below): Select when you want your CRON job to run
Alerts: I recommend choosing the email alert and not checking the "Only on error" so that you always get a notification.

Then click on Submit and you're all set up and ready to roll!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Vigalom
Nicholas,

There is an
Status: 500 - Error : Internal Server Error

In the backend it seems to be that the backup is made.

I had to switch off my RSFirewall. Don't know how to arrange that, but that is the next problem :-).

Jan

nicholas
Akeeba Staff
Manager
So, RSFirewall conflicts with Akeeba Backup's front-end backup URL? In this case, please contact its authors so that they can take a look at it.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Vigalom
I will do.

But the 500 error came when the firewall was switched off.

Jan

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