#42353 Akeeba Engage Orphaned

Posted in ‘Onthos’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a

Latest post by nicholas on Friday, 17 October 2025 03:41 CDT

mikeprince

I've just started using Onthos on Joomla 5.4 and one of the issues it is highlighting is with the Akeeba Engage component (v3.4.2) as "orphaned". How should I handle this?

 

 

mikeprince

Sorry, should have mentioned that I do use Engage and it seems to work fine.

nicholas
Akeeba Staff
Manager

Click on the item in Onthos to open the details page of the extension. Scroll all the way down. There's a suggestion to either have the extension adopted by its package, or reinstall the extension. If you need to re-download Engage you need to go here: https://www.akeeba.com/download/engage.html 

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

mikeprince

Do you mean as I have done in the attachment posted? The only option I see is Force Uninstall

nicholas
Akeeba Staff
Manager

Reinstall the Engage extension Package (pkg_*.zip) without uninstalling it before or in between.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

mikeprince

Thanks. Reinstalling the package works and it no longer shows with issues in Onthos.

nicholas
Akeeba Staff
Manager

You may want to also read the documentation in Onthos where it explains what an orphaned extension is. There's a reason this is suggested in the interface. When you understand the root cause of the problem, and why it's a problem, you can manage your sites a lot easier.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!