I am absolutely sure that your subscription cannot have possibly auto-renewed because I am absolutely against automatic payments and I have certainly
not enabled such a feature on our site. Sure enough, you renewed both of your subscriptions manually on January 10th, 2014, prompted by our email reminding you that your subscription was expiring in a month. You have received a total of six emails. For each subscription you received: a. a receipt from 2Checkout; b. an email from us telling you that your subscription was paid and will be activated in a month's time and c. a payment invoice. You chose the payment method when manually renewing both subscriptions.
Which brings us back to your question. You choose the payment method when you manually renew your subscriptions.
If you're wondering why I am against auto-renewals, the top reasons are:
- They are unfair to the user. If you fail to cancel the automatic renewal before it is executed it is unlikely to get a refund. In a way, it's cheating you out of your money (unless you pay attention to the really fine print)
- They're inflexible. I always try to give deep discounts (currently: 30%) to people renewing their subscriptions early. With an auto-renewal we can't have this flexibility. We have to charge you the same price every time. This also creates a big problem when the VAT changes, as it happened this January when it went from 18% to 19%. If we were still charging the old prices for new subscriptions we'd be committing a felony. Big whoops!
I hope that clarifies things a bit :)
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!