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Pre-sales

#19898 Add-on Download IDs

Posted in ‘Pre-sales and Account Questions’
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Latest post by nicholas on Thursday, 24 April 2014 09:00 CDT

s.manzi
 Hi,

I think there is a small problem in the "Add-on Download IDs" page of your site:

1) Go to My -> Add-on Download IDs
2) Perform an operation on any download ID (e.g. delete a download id or create a new one)
3) Now try to perform another operation on another download id (e.g. "New"): Operation fails and you are redirected to https://www.akeebabackup.com/index.php.

You have to go again to My -> Add-on Download IDs to perform a new operation.

This happens even if the "operation" is simply to change the sorting order.

Cheers!

Sergio Manzi

s.manzi
... also you probably would like to know that in the mail I received about this ticket there are two small errors:

1) your logo doesn't show up
2) you use the &emdash; HTML entity, but there isn't such an entity: the correct one is — (hopfully this will show up, but just in case, emdash is wrong, mdash is correct)

nicholas
Akeeba Staff
Manager
Hello Sergio,

Regarding the Download IDs it has to do with the way Joomla! handles its routing and I can't fix it.

The logo URL in the mail is correct, but your mail application seems to not be loading external resources.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

s.manzi
Hi Nicholas,

OK, about the Download IDs issue: got it.

About the email, I have given a look at the source (using my e-mail application, Thunderbird) and the relevant part is:
<img src="https://www.akeeba.com/templates/rt_omnicron_j16/images/logo/style3/logo.png" width="210" height="50" align="middle" />


I think something is missing there...

nicholas
Akeeba Staff
Manager
Thanks for the heads up! It seems that JCE was stripping out the domain name when I was saving the templates. I have switched to No Editor and fixed all email templates.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

s.manzi
Yeap, It does show up now! Even though it is blocked by Thunderbird I can choose to display the external content and see it. There was a time when you used to embed the logo in each mail as a MIME object... wasn't that preferable?

and... I continue to see that &emdash; entity which neither Thunderbird nor any browser I use (Firefox, IE, Safari, Chrome) recognize. Beware: I think there is some mail application that recognize it as valid, but I swear, there is no &emdash; entity officially defined. For reference, you can look here:

http://www.w3.org/TR/html4/sgml/entities.html
http://www.w3schools.com/charsets/ref_utf_punctuation.asp
https://bugzilla.mozilla.org/show_bug.cgi?id=221606

nicholas
Akeeba Staff
Manager
There was a time when you used to embed the logo in each mail as a MIME object... wasn't that preferable?


Not really. It would make sense if 100% of the emails are opened. Since this is closer to 50% we actually save bandwidth (and money) by using an external image instead of an attachment.

and... I continue to see that &emdash; entity


I'll have to do a database search

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

s.manzi
Yes, I understand your rationale for not embedding the logo as a MIME object, and...MIME also adds about a 33% overhead!

I think the &emdash; is in your ATS email templates.

Please, feel free to close this ticket.

Have a nice day!

nicholas
Akeeba Staff
Manager
MIME uses Base64 encoding which maps an 8-bit character to 6 bits adding a 25% overhead. The extra headers etc are already present as we send our messages as a dual version HTML and plain text email for the benefit of all users. But, yeah, the bandwidth savings by removing embedded images are phenomenal. Who would have known?

The &emdash; is indeed in the ATS email templates, I am going to fix them later today.

Thank you for the heads up!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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