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Pre-sales

#20187 Missing image in invoice

Posted in ‘Pre-sales and Account Questions’

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Latest post by nicholas on Thursday, 05 June 2014 15:16 CDT

Thursday, 05 June 2014 10:08 CDT

hkymre

Hi Nicholas,
I've just had my renew email through & the Akeeba logo is missing from it.

It looks like it's using https://www.akeebabackup.com/templates/rt_omnicron_j16/images/logo/style3/logo.png

but that's a 404

Just thought I'd let you know.

And I'll be doing my renewal over the weekend :)

Cheers
Mark

Thursday, 05 June 2014 15:16 CDT

nicholas

I think you viewed the invoice of the old subscription (as HTML) which was created a year ago. The HTML of the generated invoices is immutable as they are a tax record, meaning that any subsequent modification is against the law. If you purchase a renewal the new invoice should have the correct image attached to it, both in HTML and PDF.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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