Support

Pre-sales

#20864 Unable to add a new Download ID

Posted in ‘Pre-sales and Account Questions’
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Latest post by nicholas on Friday, 05 September 2014 08:57 CDT

Thursday, 04 September 2014 20:21 CDT

littleET
 Hi,

I have just renewed my Essentials subscription and am trying to add a new Download ID but when I click on the blue NEW button it just takes me to a My Account page with menu down the left side and nowhere to add in a new Download ID. I already have 3 other Download IDs which I have added some time ago.

Thanks.

Friday, 05 September 2014 02:32 CDT

nicholas
Thank you for the heads up! We have now fixed it.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 05 September 2014 08:01 CDT

littleET
Great, thanks Nicholas. All good now.

Friday, 05 September 2014 08:57 CDT

nicholas
Thank you for your feedback!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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