Pre-sales

#21229 2 factor authentication not working on your site

Posted in ‘Pre-sales and Account Questions’

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Latest post by nicholas on Thursday, 16 October 2014 12:54 CDT

Thursday, 16 October 2014 04:18 CDT

davesage

Hi,

I was surprised this morning to be able to login without having to use my Yubikey. I have 2 factor authentication turned on and previously had to touch my Yubikey to enter the site.

I logged out and typed in random characters into the 2 factor field just to check and it still logged me in?

Have you disabled 2 factor authentication?

Cheers,

Dave

Thursday, 16 October 2014 04:22 CDT

nicholas

Hello Dave,

If you had enabled TFA before the last 2-3 months please note that we did reset TFA for all accounts due to an issue with Joomla!'s encryption of this information. You can, however, re-enable TFA now that we have worked around this issue.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 16 October 2014 12:51 CDT

davesage

Hi Nicholas,

Thanks for your help today! The reset you did has sorted it, I'm now back in and have reset my 2FA settings ok.

Thanks as ever,

Dave

Thursday, 16 October 2014 12:54 CDT

nicholas

You're welcome!