Support

Pre-sales

#21878 Installation Akkeba backup pro

Posted in ‘Pre-sales and Account Questions’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Daniel56410
 Bonjour,
I have installed the Akeeba backup "core". OK!
After, I try to install the pro version.
Joomla says OK, BUT I have the same old configuration.

Status Summary



Akeeba Backup is ready to backup your site



Akeeba Backup Core 4.1.1 (2015-01-11)

What can I do to obtain the "pro" version?
Thanks!
Syncerly Yours
Daniel FONTAINE

tampe125
Akeeba Staff
Hello Daniel,

please download the latest version here:
https://www.akeebabackup.com/download/akeeba-backup/4-1-1/com_akeeba-4-1-1-pro-zip.raw

Then install it in your Joomla installation. After that, you'll have the pro version ready to take your first backup.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.