Support

Pre-sales

#22224 Meant to order package

Posted in ‘Pre-sales and Account Questions’
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user86960
 I placed an order yesterday, March 8th, for AKEEBABACKUP for Joomla. But I clicked the wrong button! I meant to click on the package that includes Admin Tools.

Is it possible to apply my purchase price to the package, and allow me to PayPal the difference?

Thanks for your consideration,

nicholas
Akeeba Staff
Manager
Hello Lee,

I switched your subscription type and adjusted the subscription expiration to 8 months instead of 12, reflecting the price difference. It's easier this way. You just need to log out and back in to our site to get access to the downloads and support for both Akeeba Backu pfor Joomla! and Admin Tools.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user86960
Perfect solution! Thank you very much!

nicholas
Akeeba Staff
Manager
You're welcome :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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