Support

Pre-sales

#22396 No download for Akeeba Tools

Posted in ‘Pre-sales and Account Questions’
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sborder
I purchased Akeeba Tools yesterday, Order Number : 105548972247. For some reason I can't download the product. It's not in my subscriptions. So what do I do next?

Thank You
Steve

nicholas
Akeeba Staff
Manager
We had not received a payment notification for your transaction. I have manually enabled your subscription now. Please remember to log out and log back in to get access to the software downloads.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

sborder
If you look at my account there is still no place to download Admintools Professional.
When I click on the link (https://www.akeebabackup.com/download/admintools/3-5-1/com_admintools-3-5-1-pro-zip.html) to download I get this:
Oh, dear, we have a 403
ACCESS FORBIDDEN

Please Advise
Steven

nicholas
Akeeba Staff
Manager
Please remember to log out and log back in to get access to the software downloads.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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