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Pre-sales

#22496 Renewed subscription but download links give me 403

Posted in ‘Pre-sales and Account Questions’
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cosiscience
 I renewed my joomla deluxe subscription today but when I try to download Backup Pro and/or Admin Pro I go to a 403 error page. Please help

nicholas
Akeeba Staff
Manager
Did you log out from our site and then log back in, per the instructions in the confirmation email you received from us?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

cosiscience
Must have missed that part. That was it, thanks.

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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