Support

Pre-sales

#23056 Removal of Akeeba backup for wordpress

Posted in ‘Pre-sales and Account Questions’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

appnweb
 Hi,

We are essential joomla customers but also use the core version of akeeba backup for wordpress in some of our courses. Today was the day we had planned to present it to our students but we actually could not find it on the WP plugin directory. Seems it has been removed since the last time we used it. Annoying situation as the 2 hours lesson was based on it.

Could you please tell us a little more about this problem. Are you going to release another core version and when ? And in the meantime, is it possible for you to provide us an old version working with actual wordpress release 4.2.3.

We are absolutely not closed to buying the pro version the day we will need it for a project but in public courses we have to present free products and thus suscribing would not solve the problem for us.

Thanks in advance for your help.

App 'n' Web

nicholas
Akeeba Staff
Manager
Hello and thank you for your interest in Akeeba Backup CORE for WordPress.

The Akeeba Backup CORE for WordPress plugin was delisted from the WordPress Plugin Directory on our request. Please rest assured that we continue developing the software and plan to do so for the foreseeable future. Continue reading for more information.

After the fifth time we got a one-star review claiming that the free of charge Akeeba Backup CORE version was not free we just had to do that. Before that we had filed a complaint about these misleading reviews with the WordPress Plugin Directory staff. Their reply was that these reviews will not be removed because whether the plugin is free or not was "part of the subjective user experience". We consider that whether something is free or paid is a binary, objective state, not a subjective opinion.

Moreover, the deployment / distribution method used by the WordPress Plugin Directory is subpar. It all hinges on the fragile and obsolete Subversion (SVN) version control system. Nobody uses Subversion any more because it tends to screw up on big change sets, i.e. what happens when you deliver a new version of a complex plugin like ours. Even worse, the WP Plugin Directory's Subversion implementation was problematic, hosting all commits of all plugins under the same SVN repository. The direct result of this was that there was no way to test the upgrade to a new version before releasing it to the public, as well as problems with the deployment itself coming from the falkey nature of SVN.

Between all these issues we decided to delist our software from the WordPress Plugin Directory. Next week we will provide an updated Core release on our own site. First we have some QA to do on the updater to make sure it's ready for action. As for the Professional release of the software, nothing changes at all. It was always been available only through our own site and keeps on being available as such.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

nicholas
Akeeba Staff
Manager
Meanwhile you may download the latest development build from https://www.akeebabackup.com/download/developer-releases/backupwpcore-dev.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

appnweb
Hi Nicholas,

Thanks a lot for your fast answer ! We finally found an old version (1.2.2) that works. Even if it's probably not the best solution, it will fit the needs we have right now. Then we will patiently wait for the new release, that you probably will provide quickly as you always do.

Anyway that gives us an occasion to tell you that you are doing a great job with Akeeba Backup and Admin tool that we really appreciate.

App 'n' Web

Carole Mauron & Helene Kobel

nicholas
Akeeba Staff
Manager
Thank you very much :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.