Support

Pre-sales

#23923 Unable to download - redirects to home

Posted in ‘Pre-sales and Account Questions’
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jtechmedical
Tried to download the current version of the software last night and this morning, every time I click on download I get redirected to the home page.

jtechmedical
Logged out, and back in a couple of times and now everything is working... browser glitch maybe???

nicholas
Akeeba Staff
Manager
This happens when the session gets corrupt and Joomla! no longer knows what are your user privileges. By logging out and back in you clear the session and everything works just fine again. It happens rarely but when it does it's very annoying and baffling!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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