Support

Pre-sales

#24076 Renew subsription

Posted in ‘Pre-sales and Account Questions’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

cmevt
Which subscription (of the two that I have) do I renew to have the admintools pro and akeeba backup pro as a bundle?

Happy New Year!

Chris

nicholas
Akeeba Staff
Manager
Hello Chris,

You only need to renew the Essentials subscription.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

cmevt
Thank you Nicholas

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.