Support

Pre-sales

#24579 secret word too weak

Posted in ‘Pre-sales and Account Questions’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by on Friday, 01 April 2016 17:20 CDT

chrishoefliger
 I have this on one installation:
I tried to install the suggested secret word and it does indeed apply it, but Akeeba keeps telling me, the secret word is too weak.
This is Akeeba Core, Version 4.5.5.
Same happens when I install the PRO version.

nicholas
Akeeba Staff
Manager
Contact your host and ask them to enable the mbstring extension for the PHP version you're using on your site. Please remember that having mbstring enabled is a Joomla! minimum requirement since Joomla! 1.6.0. Neither Joomla! nor its extensions –including Akeeba Backup– will work correctly if the PHP mbstring extension is not installed and enabled.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

chrishoefliger
Thanks, Nicholas - and sorry that I posted this in the wrong forum.
Cheers

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!