Support

Pre-sales

#25955 Unable to complete subscription order

Posted in ‘Pre-sales and Account Questions’
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GuiGuy
 FYI, after many attempts to renew our subscription I have now given up.

I'm typing this on a Win10 desktop, but usually I use Linux. I have tried FF, Chrome and Edge & Have turned off everything that protects my computers in response to your "Turn of DO NOT TRACK" warnings. I am still unable to complete the payment section, again because I suspect your system thinks I have DO NOT TRACK off.

Just so you know when we don't renew....

nicholas
Akeeba Staff
Manager
This is what your browser reports to us, through HTTP headers, not what our system "thinks". If you are sure that you are not blocking cookies for our site you can of course continue and complete the subscription process without any problem.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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