Support

Pre-sales

#26226 Convert Admin Tools Pro license to Essentials

Posted in ‘Pre-sales and Account Questions’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

guzabi
 Hello,

Back in july, I renewed my Admin Tools Pro subscription. Now I'm feeling an idiot because I should have gotten an Essentials License instead, as I will be using Akeeba Backup Professional on my sites from now on. It seems idiotic to buy a €40 subscription on top of my Admin Tools Pro suscription, though.

Is there a way for me to convert the license and not lose too much money? I'd be willing to pay the €20 difference and yet keep an expiration date at 2017-07-09...

Can you help?
Thanks in advance...

nicholas
Akeeba Staff
Manager
Hello Xavier,

You can always log in to our site and proceed to buying an Essentials subscription. Our system will ask you to pay for the price difference. The new Essentials subscription will be valid for a year since the date of purchase i.e. 2 October 2017 if you make the purchase today. For this reason the price difference is slightly over 20 Euros to cover the extra time added to the subscription.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

guzabi
That is SO great! Thanks Nicholas. Fast, reliable and flexible, as always :-)
All the best !

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.