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Pre-sales

#26507 l have block the access backend with right root for my admin account

Posted in ‘Pre-sales and Account Questions’
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user86760
 HEllo , l have block the access backend with right root for my admin account when l have touch the acl . L have creat new user in phpmyadmin but the problem continue can you help me . My support siteground have don't sucess my problem

nicholas
Akeeba Staff
Manager
Hello,

We can only provide for our software. We can not provide generic Joomla support. I recommend getting a subscription to http://aclmanager.net/ and ask Sander (its developer) for help with the ACL issue on your site. He's the most qualified person to help you with an ACL issue.

Disclaimer: Akeeba Lts is not affiliated with or endorse aclmanager.net. I do know Sander personally from various Joomla events I've attended. I had also been a client of ACLManager a few years ago.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user86760
hello and thanks for your help. L buy subcription and l test acl extention now . L post message in support and l hope support can help me.
Thanks you very much for all

nicholas
Akeeba Staff
Manager
You're welcome

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user86760
thanks you so much Mr Dionyopoulos.
thanks to you and help of Mr Sanders l find solution!


l install extention "acl manager" in website over with url :administrator/index.php?option=com_installer

and l access on extention parameter with :

index.php?option=com_aclmanager

and after l click on link "Conflicts for access to administration" and it work !!!!

The menu bar for parameter , extention etc ... joomla is back

nicholas
Akeeba Staff
Manager
You're welcome! I'm glad that issue is now resolved :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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