#28260 Admin Tools clarification

Posted in ‘Pre-sales and Account Questions’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by on Wednesday, 20 September 2017 17:17 CDT

 I have just renewed my admin tools subscription do I have to download and reinstall admin tools on my websites or will the normal Joomla update service take care of it?

Akeeba Staff
Joomla's built in extensions updates will take care of any updates.

Let me clarify even more. Update notifications are provided to everyone, even with expired subscriptions. So you will be told of the availability of a newer version no matter what. Installing the update, however, requires a valid subscription. Since you now have a subscription the update will, indeed, work just fine.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!