#32712 VAT# not accepted

Posted in ‘Pre-sales and Account Questions’
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Akeeba Staff
Since July 1st, 2019 Akeeba Ltd does not sell products directly to end users. All sales are performed through our authorized reseller, Paddle.

Paddle handles billing and invoicing. They are responsible for figuring out sales tax applicability and amount, take your money and issue the corresponding invoice for your order.

Akeeba Ltd only fulfills the order. This means that we only provide software downloads and support. We do not handle billing or invoicing. As a result we cannot help you with billing issues such as VAT number acceptance.

Please contact Paddle directly. You can do so by emailing Paddle at -- please do make sure to mention you're trying to purchase something from Akeeba Ltd. They are very helpful and efficient.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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