Support

Pre-sales

#34037 Akeeba for Wordpress

Posted in ‘Pre-sales and Account Questions’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

website@fairlight.org.uk

Hi - I'm involved with helping some novices set up a non-commercial website that is based on Wordpress. I want to set up an automatic backup system for their site and I'd like to use Akeeba as I know it and trust it.

I know that this is the case for Joomla but for the Wordpress version please will you confirm that the automatic backup facility is only available with the paid for version. If so then I may not be able to persuade them to part with the cash at the moment but I'll try!

Thanks,

Bill

nicholas
Akeeba Staff
Manager

Hello Bill,

This is indeed correct. Backup scheduling is only included in Akeeba Backup Professional for WordPress.

Have a great day!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.