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Pre-sales

#36967 Cannot download Akeeba Backup for Joomla 3.10

Posted in ‘Pre-sales and Account Questions’
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webackup

My account is valid until Tue, June 14th, 2022 06:23 CDT. Today, I tried to download Akeeba Backup for Joomla 3.10 from my account. I received the message below.

 

You tried to access something you do not have access to,
but don't worry! There are a few things you can do about it.

 

Please advise.

Thanks,

M

 

nicholas
Akeeba Staff
Manager

Can I please ask exactly which page you were and which link you clicked?

Trying that from the Downloads page (https://www.akeeba.com/download.html) it seems to work.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

webackup

Hi Nicholas,

I could not remember what page I was on, but when I went to the Downloads page as you suggested, it worked.

Thanks for your help.

M

nicholas
Akeeba Staff
Manager

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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