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Latest post by nicholas on Wednesday, 20 April 2022 01:41 CDT
My account is valid until Tue, June 14th, 2022 06:23 CDT. Today, I tried to download Akeeba Backup for Joomla 3.10 from my account. I received the message below.
You tried to access something you do not have access to,
but don't worry! There are a few things you can do about it.
Please advise.
Thanks,
M
Can I please ask exactly which page you were and which link you clicked?
Trying that from the Downloads page (https://www.akeeba.com/download.html) it seems to work.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Hi Nicholas,
I could not remember what page I was on, but when I went to the Downloads page as you suggested, it worked.
Thanks for your help.
M
You're welcome!
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!