#37084 Site restoration

Posted in ‘Pre-sales and Account Questions’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by nicholas on Friday, 06 May 2022 13:32 CDT


I purchased a Wordpress template from Template Monster and I am trying to restore the data.  I am able to do a database restore, but when I go try to restore data, I get "Serialization of PDO is not allowed".  I am hosting on Godaddy.  Can you please let me know what I am doing wrong ?

Akeeba Staff

I am afraid we do not make any templates. Even if a third party uses our software without our knowledge to package their template they neither asked for our consent nor did they pay us a single cent for it. The people who sold you the template are responsible for providing support.

I am closing this as WAY out of scope of our support.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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