#37516 Backup Core / Kickstart Issue

Posted in ‘Pre-sales and Account Questions’
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I'm trying to restore a Akeeba Backup (8.1.9) copy of my live site to my localhost environment without success. Perhaps you could tell me what I'm doing wrong.

I downloaded and installed XAMPP from the Apachefriends website with the PHP 7.4.29 version. It installed just fine. I know this because I executed myPHPAdmin and created a database named "enclave" (without the quotes).

I created a backup on my live website with the default profile using Akeeba Backup 8.1.9. and then downloaded it to my local PC using FileZilla 3.60.2.. I downloaded Kickstart 7.1.2 to my local PC and unzipped it.

I then created a new folder in the xampp/htdocs/ folder named joomla310. I then copied the kickstart.php and the *.jpa backup files to the E:/xampp/htdocs/joomla310 folder on my local PC and then executed the kickstart file which began the restoration of my live-site backup.  When I was asked for the database after the file restore, I entered the database name above (enclave). The User was "root" without the quotes with no password. Everything completed successfully.

Now my issue.  After the completion, I tried to go to the backend administrator login panel and got a generic login screen which wouldn't let me login with my administrator userid and password. The frontend didn't display my site correctly either.

Any help would be greatly appreciated.

Akeeba Staff


first of all I'd suggest you to replace your current .htaccess file with Joomla default one, then get back inside the administrator folder and check if you have a .htaccess and .htpaswd file, too. If you do have, please remove them, since they are asking for an extra password to access your backend.

Davide Tampellini

Developer and Support Staff

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