Support

Pre-sales

#37819 Site Restoration

Posted in ‘Pre-sales and Account Questions’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

cdsweb

I have restored other Joomla sites but this time when entering dtopchurch.org/kickstart.phpΒ I get a 404 error. I placed my backup file and kickstart.php in my public_html directory as I have previously. Can you give me help please.

nicholas
Akeeba Staff
Manager

Delete your .htaccess file, it seems to be blocking access to kickstart.php.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

cdsweb

Thank you. That did the trick. I kept trying to change the configuration file. Thanks again!

nicholas
Akeeba Staff
Manager

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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